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IT Specialist

Port Clinton, OH 43452

Industry: IT Job Number: 40773276 Pay Rate: $50000-55000 / year

Job Description

IT Specialist
Direct-Hire
Salary Up to: $55K

Job Description
Responsible for implementation, maintenance, and on-going improvement of Information Systems and related processes. Ensures that Information System users receive proper support and training.

Primary Duties and Responsibilities
  • Installs and Configures Hardware and Software: Responsible for deploying new hardware (PCs, printers, scanners, etc.) and desktop software, including updates, patches, and fixes.
  • Provides Technical Support: Offers assistance to system users by resolving issues related to hardware and software, ensuring smooth operation of equipment and applications.
  • Service Desk Management: Handles incoming service desk requests, troubleshooting issues or directing them to the appropriate department.
  • Real-Time Service Desk Updates: Ensures all service desk tickets are promptly updated with relevant details in real-time as new issues arise and are addressed.
  • Maintains Core IT Infrastructure: Performs essential tasks to ensure the functionality of the mainframe system, LAN, WAN, and on-site specialized network servers.
  • Collaborates with Users for System Improvements: Works with system users to evaluate current workflows, identify challenges, and gather requirements to develop or coordinate solutions.
  • Training and Support: Coordinates or provides training for staff on system hardware and software usage, both initially and on an ongoing basis.
  • Documentation and Instructions: Creates and maintains clear, detailed documentation for both current and future system applications.
  • Supports Key Applications: Installs, maintains, and troubleshoots key applications, including the Order Communications (OC) system, Radiology Information System (RIS), and Image Document Scanning (IMS) application. Provides relevant training as needed.
  • Telecommunications Support: Assists with the management and troubleshooting of the  telecommunications systems.
  • Cross-Training: Trained as an Information Services Analyst to handle various responsibilities across the department.
  • Legal and Regulatory Compliance: Stays updated on federal, state, and local regulations, ensuring adherence to laws, Joint Commission standards, and other external/internal requirements. Advises management on compliance actions.
  • Protects Patient Information: Maintains the confidentiality of patient data in accordance with HIPAA guidelines and policies, ensuring appropriate access and use of information as per job responsibilities.
  • Corporate Compliance: Follows corporate compliance policies, seeking additional training and guidance as necessary, and reports any violations in line with organizational standards.
  • Professional Conduct: Arrives on time for work and adheres to scheduled break times, maintaining a professional environment by minimizing personal conversations and phone calls during work hours.
  • Travel Requirements: Primarily local travel during business hours, with occasional out-of-area or overnight travel as required.
Requirements
  • Associates Degree in Information Systems or related field
  • Relevant work experience can replace traditional education requirements
  • Ability to communicate effectively both verbally and in writing with various contacts
  • Ability to prioritize work and meet completion deadlines
  • Ability to adapt to changing needs and requirements
  • Ability to interact and train staff members with various levels of computer skills
  • Ability to effectively troubleshoot complex computer issues
  • 1+ year providing basic computer support in a corporate environment
If you meet the qualifications above, please apply for immediate consideration!
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status, or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
 
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About Port Clinton, OH

Ready to embark on a new career adventure? Explore our job opportunities in the scenic Port Clinton, Ohio area! Nestled along the shores of Lake Erie, this charming town offers a perfect blend of small-town charm and big-city opportunities. With close proximity to the stunning Marblehead Lighthouse, the thrilling Cedar Point amusement park, and the vibrant Put-in-Bay island, this region provides a unique backdrop for professional growth. Enjoy fresh Lake Erie perch at local restaurants, catch a show at the historic Sandusky State Theatre, or explore the local art scene at the Firelands Association for the Visual Arts. Come join us in Port Clinton and discover why this region is the perfect place to launch your career journey!