Administrative Assistant

Brunswick, OH 44212

Industry: Human Resources Job Number: 46142699 Pay Rate: $18 / hour

Job Description

We are looking for an Administrative Assistant for our client in Brunswick, OH! You will be the primary support for activities pertaining to client satisfaction and serve as key contact for select accounts.

Position Details:
  • $18 per hour
  • Monday-Friday 8am-5pm
  • Contract to hire
  • Remote – must be able to attend an in person interview in Brunswick, Ohio

Responsibilities:
  • Log and track all client requests.
  • Distribute client updates, requests, and any necessary info to appropriate staff.
  • Manage monthly reports, as needed.
  • Work closely with account manager.
  • Work closely with management, IT, FSE/DC and CFM staff to meet client expectations.
  • Monitor quality and accuracy of all outgoing printed material for client (forms, labels, envelopes, reports and correspondence).
  • Keep management abreast of relevant client issues and concerns.
  • Maintain inventory levels and reordering procedures of the client.
  • Follow-up inter-departmentally to ensure client requests are processed in a timely manner.
  • Coordinate mailings and special projects.
  • Work with RC supervisors to train and update CRRs regarding clients’ products and programs.
  • Assist when necessary with training, coordination and development of materials.
  • Continually document and update procedures and daily processes as necessary.
  • Recommend corrective services to adjust customer complaints.
  • Answer inbound phone lines related to clients and supply requested information in a timely manner.
  • Field questions, problems, and requests in the Account Manager’s absence.
  • Serve as back-up in call center as needed.

Requirements:
  • Exceptional customer service, interpersonal, and communication skills.
  • Strong Excel and Word background.
  • Strong organizational skills.
  • Able to work well independently.
  • Experienced in office protocol.
  • Professionalism.
  • Self-motivated.

EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
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About Brunswick, OH

Join us in Brunswick, Ohio, where exciting job opportunities await! Nestled in Medina County, this charming town offers a perfect blend of small-town charm and big-city amenities. Known for its friendly community, vibrant arts scene, and proximity to Cleveland, Brunswick is a great place to grow your career. With access to the historic Brunswick Heritage Farm, the Fred Greenwood Park, and excellent dining options serving up local favorites like pierogis and hot corned beef sandwiches, there's something here for everyone. Explore job listings in this thriving area and discover why Brunswick, Ohio, is the ideal place to take the next step in your career.