Call Center Representative

Kenosha, WI 53140

Industry: Customer Service Job Number: DB581690514 Pay Rate: $14.75 / hour

Job Description

We are seeking detail-oriented and customer-focused Customer Service Agents for our client in Kenosha! You will be responsible for assisting customers with their travel plans, including booking reservations, providing information about accommodations and services, and ensuring customer satisfaction.

Position Details:
  • Seasonal position through September 1st, 2024
  • Pay: $14.75
Responsibilities:
  • Handle incoming inquiries via phone regarding reservations and travel-related information.
  • Provide accurate and up-to-date information on available accommodations, pricing, and amenities.
  • Process reservations accurately and efficiently using the designated booking system or software.
  • Coordinate with other departments to fulfill special requests and ensure a seamless customer experience.
  • Resolve customer issues or complaints regarding reservations or travel arrangements promptly and professionally.
  • Maintain a thorough understanding of company policies, procedures, and offerings to provide accurate information to customers.
  • Uphold a high level of customer service standards, striving to exceed customer expectations.

Requirements:
  • Previous experience in a customer service role.
  • Excellent communication skills, both verbal and written.
  • Strong attention to detail and accuracy in processing reservations and handling customer information.
  • Proficiency in using reservation systems or booking software.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Problem-solving skills and the ability to remain calm under pressure.
  • High school diploma or equivalent.

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
 
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
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About Kenosha, WI

Ready to kickstart your career in the vibrant city of Kenosha, Wisconsin? Nestled along the shores of Lake Michigan, Kenosha boasts a perfect blend of urban amenities and natural beauty, making it an ideal location for job seekers looking to thrive. With its charming downtown area, bustling farmers' markets, and renowned museums like the Kenosha Public Museum and Civil War Museum, this city offers a unique cultural experience. Explore the shores of Lake Michigan at Simmons Island Park, catch a show at the historic Rhode Theater, or indulge in the local cuisine featuring the famous Wisconsin cheese and Kringle pastries. Don't miss out on the opportunity to join this dynamic community and grow both personally and professionally. Browse our job listings now and discover the exciting career opportunities waiting for you in Kenosha!