EverStaff
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Client Service Coordinator
Job Description
We are seeking a highly motivated and detail-oriented Legal Client Service Coordinator to join a highly respected firm in Cleveland. The ideal candidate will be the first point of contact for clients, ensuring a seamless and positive experience. This role involves managing client communications, coordinating with legal teams, and maintaining accurate client records.
M-F 1st shift and full benefits.
Salary: Up to $65k
Key Responsibilities:
- Serve as the primary contact for clients, addressing inquiries and providing updates.
- Schedule and confirm client appointments and meetings.
- Assist in preparing and organizing legal documents and correspondence.
- Coordinate with attorneys and paralegals to ensure timely client service.
- Maintain client databases and ensure accuracy of information.
- Handle client billing and follow up on payments as needed.
- Support the legal team with administrative tasks as required.
Qualifications:
- Bachelor's degree or equivalent experience in a related field.
- Previous experience in a client service or administrative role, preferably in a legal environment.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in MS Office Suite and legal practice management software.
- Ability to handle sensitive information with confidentiality and professionalism.
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
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