EverStaff
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http://www.everstaff.com
http://www.everstaff.com
USD
40000
48000
YEAR
true
Corporate Collections Representative
Atlanta, GA 30328 US
2022-04-15
2023-10-30
Job Number: DS4064207415
Pay Rate: $40000-48000 / year
Job Description
Collection Specialist responsibilities include:
- Monitoring accounts to identify overdue payments
- Finding and contacting debtors to arrange debt payoffs
- Keeping accurate records and reporting on collection activity
Full-time
Salary: $40-48k per year
Job Description
We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships, and ensuring timely payments.
Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
Responsibilities
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Requirements and skills
- Proven experience as a Collection Specialist or similar role
- Knowledge of billing procedures and collection techniques (e.g. skip tracing)
- Familiarity with laws related to debt collection (e.g. FDCPA)
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
- High school diploma; Associate’s/Bachelor’s degree is a plus
“EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.”
“All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)”