Account Representative

Solon, OH 44139

Industry: Customer Service Job Number: 53335251 Pay Rate: $18 / hour

Job Description

We are seeking motivated Account Representatives for our client in Solon. The ideal candidate will be a self-starter with strong communication, organizational, and interpersonal skills, capable of working independently while meeting monthly performance goals. 

Position Details
  • Pay: $18/hour plus monthly bonus opportunity
  • Schedule: Monday-Friday 8am-4:30pm
  • Hybrid after 90 days
  • Direct Hire Opportunity

Key Responsibilities
  • Directly interact with debtors to negotiate payment plans and resolve outstanding balances.
  • Utilize skip tracing techniques to locate debtors, employment, earnings, liabilities, and assets to determine recovery options.
  • Ensure compliance with all client-specific requirements and legal standards.
  • Maintain a high level of professionalism and integrity in all communications.
  • Prepare documentation related to garnishments, bank attachments, certified judgments, and liens.
  • Collaborate with team members to achieve departmental goals and support overall business success.
  • Accurately update case files and tracking systems to reflect debtor communications and recovery progress.

Skills & Qualifications
  • Minimum of 2 years of collections experience preferred.
  • Solid knowledge of collection laws and compliance requirements.
  • Strong analytical, judgment, and problem-solving skills.
  • Excellent communication skills with the ability to negotiate effectively.
  • Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
  • Proficient computer skills, including Microsoft Office and case management systems.
  • Ability to work well in a team environment while maintaining independence.

Requirements
  • Experience as an account representative, preferably in consumer collections.
  • Basic understanding of garnishments, bank attachments, certified judgments, and liens (training provided for the right candidate).
  • Strong attention to detail and ability to follow company and departmental procedures.
  • Active listening skills and proven ability to resolve issues effectively.
  • High school diploma or equivalent required; some college coursework preferred.

What They Offer
  • Hands-on training and mentorship from experienced attorneys and paralegals.
  • Opportunities for career growth within the legal field.
  • A collaborative and supportive work environment.
  • Competitive compensation and benefits package.

If you feel you meet the above qualifications, please apply for immediate consideration.

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
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About Solon, OH

Discover exciting job opportunities in the vibrant Solon, Ohio area! Nestled in the heart of Cuyahoga County, Solon is a bustling hub of opportunity, offering a perfect blend of small-town charm and big-city amenities. Home to the Solon Center for the Arts, bustling shopping districts like the Solon Village Center, and renowned culinary delights at local eateries like the Blue Canyon Kitchen & Tavern, this area truly has something for everyone. With easy access to outdoor adventures at Liberty Park and a short drive to downtown Cleveland to catch a Cavs game at Rocket Mortgage FieldHouse or a show at Playhouse Square, Solon is the ideal place to grow your career while enjoying all that Northeast Ohio has to offer. Explore our job listings today and seize the chance to be part of this dynamic community!