Customer Service

Ready to embark on a rewarding career in Customer Service? Join us in shaping the future of service excellence! Customer Service is not just about resolving inquiries; it's a dynamic field that offers endless growth opportunities, a chance to make a real impact on people's lives, and job satisfaction like no other. Embrace innovation, foster connections, and be a driving force in shaping positive experiences for customers. Explore our job listings today and take the first step towards a fulfilling career in Customer Service!

Customer Service Representative - FirstEnergy

Fairmont, WV 26554

Industry: Customer Service Job Number: AN397260320 Pay Rate: $18.00 / hour

Job Description

Elevate Your Career with First Energy at EverStaff!

About the Opportunity:
Join the powerhouse! EverStaff is partnering with FirstEnergy, a leading electric utility, offering dynamic career opportunities in our contact centers in Ohio, Pennsylvania, and West Virginia. We handle over 16 million calls annually, providing 24/7 support and fostering an environment of continuous growth.

Why FirstEnergy?
  • Forward-thinking utility with a mission to brighten lives, better the environment, and strengthen communities.
  • Virtual contact centers ensuring flexibility and accessibility for our diverse team.
  • Comprehensive training programs to equip you with the skills needed for success.
Responsibilities:
  • Handling inbound calls, maintaining accounts, and inputting data.
  • Documenting customer notes and resolving inquiries with independent analysis.
  • Processing outage and emergency calls within company guidelines.
  • Providing top-notch customer service with a calm and professional demeanor.
Requirements:
  • High school diploma or GED.
  • Previous customer service experience.
  • Basic computer and keyboarding skills.
Ready to Launch Your Career? Apply Now!

Join us in powering the future at First Energy with EverStaff – where your career takes center stage!

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
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