Customer Service Representative - FirstEnergy

Reading, PA 19605

Industry: Customer Service Job Number: AN810235320 Pay Rate: $17 / hour

Job Description

Elevate Your Career with First Energy at EverStaff!

About the Opportunity:
Join the powerhouse! EverStaff is partnering with FirstEnergy, a leading electric utility, offering dynamic career opportunities in our contact centers in Ohio, Pennsylvania, and West Virginia. We handle over 16 million calls annually, providing 24/7 support and fostering an environment of continuous growth.

Why FirstEnergy?
  • Forward-thinking utility with a mission to brighten lives, better the environment, and strengthen communities.
  • Virtual contact centers ensuring flexibility and accessibility for our diverse team.
  • Comprehensive training programs to equip you with the skills needed for success.
Responsibilities:
  • Handling inbound calls, maintaining accounts, and inputting data.
  • Documenting customer notes and resolving inquiries with independent analysis.
  • Processing outage and emergency calls within company guidelines.
  • Providing top-notch customer service with a calm and professional demeanor.
Requirements:
  • High school diploma or GED.
  • Previous customer service experience.
  • Basic computer and keyboarding skills.
Ready to Launch Your Career? Apply Now!

Join us in powering the future at First Energy with EverStaff – where your career takes center stage!

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
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About Reading, PA

Ready to kickstart your dream career in vibrant Reading, Pennsylvania? Embrace exciting job opportunities in this thriving city nestled in the heart of Berks County! Known for its rich history, diverse culture, and bustling arts scene, Reading offers an array of growth possibilities to job seekers. Explore job listings in this charming city and discover the allure of landmarks like the Pagoda, the captivating art collections at GoggleWorks Center for the Arts, and the engaging performances at the Santander Performing Arts Center. Indulge in local delicacies like the famous Philly cheesesteak and immerse yourself in the region's love for sports with the Reading Fightin Phils baseball team. Join us in exploring the endless possibilities awaiting you in Reading, PA.