Customer Service Representative - Solon - 11/13

Solon, OH 44139

Industry: Customer Service Job Number: DS147795924 Pay Rate: $17 / hour

Job Description

Everstaff is looking a Call Center Associate for our client located in Solon, OH. This individual will be the first point of contact for customer inquiries, responsible for managing incoming calls and providing solutions in accordance with company policies. 

Pay: $17/hr plus monthly incentives
Schedule: M-F 10:30-7pm
Location: Solon, OH
Temp-to-hire opportunity
Opportunity for hybrid work based on performance.

Key Responsibilities:
  • Interact with customers, and address and resolve inquiries.
  • Respond to customer calls promptly and professionally.
  • Research required information, and confuct follow-up, as needed.
  • Provide outstanding customer service to meet the needs of both internal and external clients.
  • Provide customers with product and service information.
  • Efficiently multitask across various software programs.
  • Maintain excellent organizational skills and the ability to work independently and as part of a team.
Qualifications:
  • High School Diploma or equivalent; relevant work experience is a plus
  • Strong organizational and analytical skills
  • Proficiency in Windows-based software, particularly Word, Excel, and Access
  • Ability to consistently meet or exceed quality and production standards
  • Must maintain professionalism, punctuality, and a positive attitude
  • Experience in quality assurance, insurance, and claims is beneficial and preferred
Benefits:
  • Competitive pay
  • Medical, dental, vision
  • PTO
  • Company holidays
  • Career advancement opportunities
  • Training opportunities
Physical Requirements:
  • Capable of sedentary work, sitting at a desk for 7-8 hours per day
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
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About Solon, OH

Discover exciting job opportunities in the vibrant Solon, Ohio area! Nestled in the heart of Cuyahoga County, Solon is a bustling hub of opportunity, offering a perfect blend of small-town charm and big-city amenities. Home to the Solon Center for the Arts, bustling shopping districts like the Solon Village Center, and renowned culinary delights at local eateries like the Blue Canyon Kitchen & Tavern, this area truly has something for everyone. With easy access to outdoor adventures at Liberty Park and a short drive to downtown Cleveland to catch a Cavs game at Rocket Mortgage FieldHouse or a show at Playhouse Square, Solon is the ideal place to grow your career while enjoying all that Northeast Ohio has to offer. Explore our job listings today and seize the chance to be part of this dynamic community!