Customer Service Representative

Akron, OH 44372

Industry: Customer Service Job Number: 42332518 Pay Rate: $17 / hour

Job Description

Temp-to-Hire Opportunity
Pay: $18.00/hr
Shift: M-F 8:00am – 4:30pm
 
Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance
 
Job Summary:
We are looking for a Customer Service Representative to ensure smooth communication with clients and accurate processing of orders. This role involves data entry, inventory management, and customer service to help maintain efficient operations and high customer satisfaction. The ideal candidate should be organized and able to interact with customers both over the phone and in person.
 
Key Responsibilities:
  • Regularly engage with clients via phone, email, or in person to provide updates and resolve order or shipment issues, ensuring customer satisfaction.
  • Process and input orders into the system, create and monitor warehouse work requests, and ensure orders are accurately prepared and labeled as per customer requirements.
  • Conduct inventory checks, verify shipment data, and track inbound/outbound shipments, providing updates to customers.
  • Prepare and maintain shipping documents and records, ensuring accurate filing of correspondence, receipts, and invoices.
  • Address issues like damages, shortages, and nonconformance, working with other team members to resolve customer concerns.
  • Handle additional tasks and special projects as needed.
Essential Skills & Requirements:
  • Strong attention to detail and organizational skills.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask and manage competing priorities.
  • Ability to handle physical tasks, including lifting and carrying items.
 
If you are ready to join a successful team and grow your career, please apply!
 
EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)
 
Job Type: Full-time
 
Schedule: Monday to Friday
 
Work Location: In-person
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About Akron, OH

Ready to take your career to new heights in Akron, Ohio? Explore our job opportunities in this vibrant city known for its unique blend of small-town charm and big city opportunities. Nestled in the heart of the Midwest, Akron offers a rich cultural scene with landmarks like Stan Hywet Hall and Gardens and the Akron Civic Theatre. Indulge in local cuisines like the famous Akron-style pizza and be sure to catch a game of the Akron RubberDucks, our beloved minor league baseball team. With beautiful parks like the Cuyahoga Valley National Park and the Summit Metro Parks, Akron provides the perfect work-life balance for job seekers looking to grow their careers in a welcoming community. Begin your journey towards success by exploring our job listings today!