So sorry, this position is no longer available.
Please go ahead and submit your application. We may have other positions that would be the perfect fit for you.
Alternatively, you may want to apply to one of the following related jobs:
EverStaff
https://cdn.haleymarketing.com/templates/63640/logo/everstaff-200x200.png
http://www.everstaff.com
http://www.everstaff.com
USD
16.50
18.50
HOUR
true
#promote
Customer Service Representative
2024-02-08
2024-04-04
Industry: Customer Service
Job Number: DB20158321
Pay Rate: $16.50-18.50 / hour
Job Description
Everstaff is seeking Customer Service/Call Center Representatives for a reputable client in Cleveland in the credit and banking industry!
The primary responsibilities of this position are to support inbound customer calls and create the best experience possible while following the policies and procedures of the organization.
Shift: 9:00am-5:30pm or 10:00am-6:30pm, M-F
Pay: $16.50-18.50/hr based on experience (+up to $1200/month in performance bonuses)
Direct Hire opportunity!
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Defuse customer escalations
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- High School Diploma
- Previous customer service experience – call center experience preferred
- Proven track record of professionalism and openness to coaching and feedback
- Ability to build rapport with clients
- Positive and professional demeanor
- Excellent written and verbal communication skills
Additional Info and Benefits:
- Direct Hire opportunity
- Hybrid opportunity after first few months of being in-office
- Monthly performance bonuses
- First Shift
- Excellent culture and work environment!
- Full Benefits (medical, dental, vision, life), 401k, PTO, tuition reimbursement, pet insurance
If you have the above qualifications, please apply for immediate consideration!
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
#promote
Share This Job:
Related Jobs:
About Brook Park, OH
Ready to embark on a new career adventure in Brook Park, Ohio? Nestled near Cleveland, this charming city offers a blend of small-town warmth and big city opportunities. From the nearby stunning Rocky River Reservation to catching a game at Progressive Field to enjoying the local cuisine like pierogies at Sokolowski's University Inn, Brook Park has something for everyone. Explore job openings in this vibrant area and take your career to new heights in a community that celebrates both growth and quality of life. Start your job search today and be part of the thriving workforce in the heart of the Buckeye State!