Customer Service Representative

Dallas, TX 34221

Industry: Customer Service Job Number: DB908151111 Pay Rate: $17-19 / hour

Job Description

Everstaff is seeking a Customer Service for a thriving company in Dallas area!

Responsibilities:
  • Communicate with customers via phone, email, chat or text
  • Enter new service requests and assign to appropriate technicians
  • Coordinate with clients successful completion of tasks
  • Using tools to plan technician schedules utilizing zones and certifications for maximum utilization
  • Schedule parts jobs in advance confirming appointments with customers utilizing analytics

Requirements:
  • Prior customer experience or related work history.
  • Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text.
  • Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service.
  • Advanced computer skills and familiarity with Microsoft Office products.
  • Neat & organized work habits including ability to multi-task.
Company offers:
  • Flexible work schedules!
  • Health Insurance with generous company contribution
  • Dental Insurance
  • Vision Insurance
  • Company paid Life Insurance
  • Short Term/Long Term Disability Plan
  • 401k Retirement plan with employer match
  • Paid holidays
  • Paid vacation and sick time
  • Training & Development Programs
If you have the above qualifications, please apply for immediate consideration!

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. 
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)
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