Customer Service

Ready to embark on a rewarding career in Customer Service? Join us in shaping the future of service excellence! Customer Service is not just about resolving inquiries; it's a dynamic field that offers endless growth opportunities, a chance to make a real impact on people's lives, and job satisfaction like no other. Embrace innovation, foster connections, and be a driving force in shaping positive experiences for customers. Explore our job listings today and take the first step towards a fulfilling career in Customer Service!

Customer Service Representative

Hudson, OH 44236

Industry: Customer Service Job Number: DB187643220 Pay Rate: $16-17 / hour

Job Description

We are looking for Customer Service Representatives to work for a growing company in Hudson! You will be answering calls to assist clients/drivers, re-directing them to the appropriate department, and recording all information into their database.
Pay: $16.50-17.50 with raises after 90 days
Shift: Assigned M-F between 11 AM -10 PM, occasional Saturday overtime
Essential Duties and Responsibilities:
  • Talk with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting an accident or glass claim, and help in receiving roadside assistance.
  • Obtain all required information from the caller and accurately inputs information into the computer system.
  • Locate nearest rental agency or body shop and provide client/driver with all necessary information.
  • Handle any outside vendor problems/questions as necessary.
  • Contact tow/glass to arrange for tows or glass repair and warm transfers callers.
  • Communicate with the client to receive approval for rental upgrades, drop fees, or any other request that is outside of the client parameters.
  • High School Diploma/GED
  • Prior customer service, call center, and/or car rental experience preferred
  • Computer savvy and at least 30 WPM typing speed
  • Strong verbal and written communication skills
  • Flexible attitude and upbeat personality

  • Supportive management and team-oriented environment
  • Direct hire opportunity
  • Benefits and PTO accrual (401K, medical, dental, vision, life)
  • Advancement opportunities with a growing company

If you feel you meet the above qualifications apply now for immediate consideration! 
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
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