Customer Service Representatives

Daytona Beach, FL 32118

Industry: Customer Service Job Number: 40770169 Pay Rate: $17 / hour

Job Description

We are looking for Customer Service Agents to join the next training class for a premier client in Daytona Beach, FL!  In this role, the customer service agents will serve as the first point of contact for our customers, addressing their inquiries and concerns with professionalism and efficiency. Your ability to make timely and accurate decisions will be essential for accomplishing resolutions on the first call!
 
Pay: $17.00 per hour
Training Schedule: Monday through Friday 9:30 am – 6:00 pm
Regular Schedule: Monday through Friday 11:30am – 8:00pm
Temp-to-Hire
Hybrid schedule available after 90 days!
 
Key Responsibilities:
  • Respond to and resolve customer inquiries promptly and professionally.
  • Manage all incoming phone calls, ensuring a high standard of customer service.
  • Demonstrate strong organizational skills while working independently and as part of a team.
  • Efficiently multi-task across various software applications.
  • Strive for first call resolution to enhance customer satisfaction.
  • Address questions and complaints in compliance with applicable state regulations.
  • Provide ongoing training and support to teammates, fostering a collaborative work environment.
 
Qualifications:
  • High School Diploma or GED.
  • Proficiency in MS Office applications.
  • Exceptional telephone etiquette and communication skills.
  • Ability to maintain a high level of confidentiality.
  • Consistent performance with quality scores of 95% or higher.
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

 EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).

 EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.
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About Daytona Beach, FL

Ready to kickstart your career in Daytona Beach, Florida? This vibrant coastal city offers a perfect blend of career opportunities and a laid-back beach lifestyle. Imagine working near the iconic Daytona International Speedway, enjoying fresh seafood at local eateries, exploring the art scene at the Museum of Arts and Sciences, and catching a show at the historic Peabody Auditorium. With plenty of parks, beaches, and recreational activities like surfing and paddleboarding, Daytona Beach provides a work-life balance like no other. Dive into our job listings and discover why Daytona Beach is not just a destination for vacations but also for building a fulfilling career.