Medical Customer Service Representative-1st Shift

First shfit hours - Monday-Friday 8:30am-5pm

Pay Rate - $15-17/hr

Responsibilities:
- Understand Requirements:Knowledge of home medical equipment and supplies, including insurance verification and inventory management.
- Professional Interaction: Demonstrate professionalism through knowledgeable, helpful, and dependable behavior when interacting with customers, referrals, and team members.
- Documentation and Order Processing: Obtain necessary documentation to process orders, create purchase orders, and receive purchase orders.
- Product Knowledge: Develop expertise in various therapies and durable medical equipment products to assist customers and physicians effectively.
-Record Keeping: Document all customer interactions in the appropriate system.
- Office Equipment: Maintain and operate standard office equipment.
- Additional Duties: Perform other related tasks as assigned by management.

Qualifications:
- Education: High school diploma required.
- Skills: Strong organizational and problem-solving skills, with keen attention to detail.
- Experience: Previous experience or training in customer service or a medical field is preferred but not required.
- Working Conditions: Ability to sit for extended periods and lift up to 30 lbs.
- Communication: Ability to understand directions, communicate effectively, and respond to inquiries. Requires effective interpersonal skills.
- Multitasking: Capable of multitasking while exercising good judgment.