Personal Injury Case Manager

Century City, CA 90067

Industry: Legal Job Number: 52179439 Pay Rate: $60000-85000 / year

Job Description

We are looking for a Personal Injury Case Manager for our client in Century City. If you're driven to make a meaningful impact and excel in a dynamic legal setting, we invite you to join our team.
 
Position Details:
  • Salary: $60,000-$85,000
  • On site position
  • Direct Hire Opportunity
 
Benefits
  • Supportive and inclusive team culture
  • Competitive compensation with clear growth pathways
  • Diverse and stimulating caseload
  • Comprehensive benefits: medical, dental, vision
  • 401(k) retirement plan
  • Generous PTO: 4 personal days, 6 sick days
  • Paid holidays and free parking
 
Key Responsibilities
  • Initiate client outreach within 24 hours of case assignment; follow up via phone, email, or text
  • Review case documentation for completeness and accuracy; obtain missing records as needed
  • Coordinate medical treatment and maintain detailed progress reports and claim status updates
  • Maintain consistent client communication (minimum twice monthly) and document all interactions
  • Serve as liaison with insurance adjusters, medical providers, and lien holders
  • Manage property damage claims, rental reimbursements, and loss-of-use documentation
  • File governmental claims and track deadlines; maintain calendar entries in case management system
  • Review police reports and medical records; escalate serious injury cases to attorneys
  • Prepare pre-procedure evaluations and surgery assessments, including ISO and CBC reports
  • Assist attorneys with negotiations and complex case matters
  • Promote client satisfaction and encourage online reviews
  • Uphold professional standards and contribute to a positive client experience
 
Qualifications
  • Exceptional customer service skills with empathy and professionalism
  • Strong problem-solving and organizational capabilities
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite and Litify case management software
  • Solid understanding of insurance processes and benefits
  • Professional appearance and demeanor
  • Ability to work independently and collaboratively within a team
  • Commitment to achieving individual and firm-wide goals
 
If you feel you meet the above qualifications, please apply for immediate consideration.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
 
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
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About Century City, CA

Ready to kickstart your career in the vibrant and dynamic surroundings of Century City, California? This bustling business district located in Los Angeles County offers a melting pot of opportunities for job seekers looking to thrive in a fast-paced and innovative environment. From iconic landmarks like the famous 20th Century Fox Studios to the art galleries of Annenberg Space for Photography, Century City boasts a unique blend of culture, entertainment, and culinary delights. With the nearby cultural hub of the Getty Center and the excitement of Dodgers Stadium, this region presents an irresistible charm for professionals seeking growth and success. Explore our job listings today and discover the endless possibilities that await you in Century City!