Service Coordinator-2nd Shift

Tampa, FL 33634

Industry: Administrative Job Number: SG301538915 Pay Rate: $15-15.75 / hour

Job Description

EverStaff is seeking a Customer Support Coordinator for a reputable client in Tamps, FL!
As a Customer Support Representative, you will be expected to coordinate transportation and translation services for Worker’s Compensation patients with a positive and professional demeanor.
This includes:
  • Managing inbound and outbound calls
  • Collaborating with clients, patients, drivers, and translators
  • Collecting and entering appointment information
  • Meeting production expectations
Required Skills:
  • Ability to work independently, with or without immediate supervision
  • Strong written/oral communication skills
  • Ability to speak/read/write English fluently
  • Ability to work with people at all levels in a team-oriented, customer service-oriented environment
  • Strong critical thinking skills
  • Strong organizational skills
  • Ability to manage several tasks simultaneously
  • Strong attention to detail
  • Ability to navigate computer and internet-based programs efficiently
  • Alpha/Numeric Data Entry
  • High level of professionalism
  • Customer service experience
Preferred Qualifications:
  • Ability to speak/read/write Spanish
  • Experience with English/Spanish Translation
  • Experience with ACD telephone lines
  • Proficient in Microsoft Office applications
Qualified candidates please submit your resume for immediate consideration.
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)
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